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Privacy Policy and Cookies
controller of personal data is FELGEO.PL Sp. z o.o. Sp. k., with its registered office at ul. Wyszyńskiego 34B, 66-470 Kostrzyn nad Odrą. Regarding personal data, the Buyer may contact the Controller at the mailing address provided above, or by contacting the Data Protection Officer at: iodo@felgeo.pl (Robert Różalski)
- 1. Job Applicants
- 2. Suppliers
- 3. Customers
- 4. Representatives of business partners
- 5. Correspondents
- 6. Website users
- 7. Training participants
- 8. Facebook fan page users
- 9. Recipients of goods designated by customers
| PURPOSE OF PROCESSING | LEGAL BASIS | RETENTION |
| 1) Selection of a job candidate | processing is necessary for the purposes of the controller’s legitimate interests (Article 6(1)(f) of the GDPR)—consisting of hiring new staff | up to 3 months after the recruitment process ends |
DATA RECIPIENTS
The controller will disclose candidates’ data exclusively to trusted recipients such as IT service providers and email hosting providers (who provide services to FELGEO.PL Sp. z o.o. Sp. k.).
Regarding personal data, the Buyer may contact the Controller at the mailing address provided above, or by contacting the Data Protection Officer at: iodo@felgeo.pl
YOUR RIGHTS
Since we process your personal data, you have the right to:
1) request access to your personal data,
2) request the rectification of your personal data,
3) request the erasure or restriction of the processing of your personal data,
4) object to the processing of your data,
5) file a complaint with the supervisory authority (the President of the Personal Data Protection Office).
Providing your data is voluntary, though necessary to participate in the recruitment process. Without providing your data, you cannot participate in the recruitment process.
| PURPOSES OF PROCESSING | LEGAL BASIS | RETENTION |
| 1) establishing business relationships – purchases | processing is necessary for the purposes arising from the controller’s legitimate interests (Article 6(1)(f) of the GDPR)—consisting of the purchase of goods and services necessary for conducting business | until an effective objection is raised / a request for erasure is made |
| 2) conclusion and performance of a purchase agreement | processing is necessary for taking steps prior to entering into a contract and for the performance of the contract (Article 6(1)(b) of the GDPR) | until the contract is terminated |
| 3) filing complaints, grievances, and requests | processing is necessary for the purposes of the controller’s legitimate interests (Article 6(1)(f) of the GDPR)—consisting of ensuring the quality of deliveries | one year from the submission of the complaint, grievance, or request |
| 4) maintaining accounting and tax records | processing is necessary to comply with a legal obligation (Article 6(1)(c) of the GDPR) in connection with Article 74 of the Accounting Act and other tax-related laws | 5 full years from the end of the calendar year |
| 5) pursuing claims and defending against claims | processing is necessary for the purposes of the controller’s legitimate interests (Article 6(1)(f) of the GDPR) – protection of the business’s interests | 6 years from the end of the business relationship |
| 6) Issuing, sending, and storing structured invoices (e-invoices) and corrective invoices in the National e-Invoice System (KSeF) | processing is necessary for compliance with a legal obligation to which the controller is subject (Article 6(1)(c) of the GDPR) in connection with the provisions of the Value Added Tax Act (VAT) | 10 years, counting from the end of the year in which they were issued |
DATA RECIPIENTS
The controller will transfer personal data exclusively to trusted recipients such as IT service providers, email hosting providers, and accounting service providers (who provide services to FELGEO.PL Sp. z o.o. Sp. k.). Due to mandatory invoicing in the KSeF system, the recipient of your personal data appearing on invoices is the Ministry of Finance / Head of the National Tax Administration.
Regarding personal data, the Buyer may contact the Controller at the mailing address provided above, or by contacting the Data Protection Officer at: iodo@felgeo.pl
YOUR RIGHTS
Since we process your personal data, you have the right to:
1) request access to your personal data,
2) request the rectification of your personal data,
3) request the erasure or restriction of the processing of your personal data,
4) object to the processing of your data,
5) transfer your personal data (which is processed on the basis of a contract),
6) to lodge a complaint with the supervisory authority (the President of the Personal Data Protection Office).
Providing your data is voluntary, though necessary to establish a business relationship. Without providing your data, it is not possible to submit requests for quotes, enter into contracts, or fulfill them
| PURPOSES OF PROCESSING | LEGAL BASIS | RETENTION |
| 1) establishing business relationships – sales | processing is necessary for the purposes of the controller’s legitimate interests (Article 6(1)(f) of the GDPR)—consisting of the pursuit of service sales | until an effective objection is raised / a request for erasure is made |
| 2) conclusion and performance of a sales contract | processing is necessary for taking steps prior to entering into a contract and for the performance of the contract (Article 6(1)(b) of the GDPR) | until the contract is terminated |
| 3) handling complaints, grievances, and requests | processing is necessary for the purposes of the controller’s legitimate interests (Article 6(1)(f) of the GDPR)—consisting of ensuring the quality and image of the business | one year from the submission of the complaint, grievance, or request |
| 4) maintaining accounting and tax records | processing is necessary to comply with a legal obligation (Article 6(1)(c) of the GDPR) in connection with Article 74 of the Accounting Act and other tax-related laws | 5 full years from the end of the calendar year |
| 5) debt collection | processing is necessary for the purposes of the controller’s legitimate interests (Article 6(1)(f) of the GDPR)—consisting of maintaining financial liquidity | until full settlement |
| 6) Pursuing claims and defending against claims | processing is necessary for the purposes of the controller’s legitimate interests (Article 6(1)(f) of the GDPR) – defense of the business’s interests | 6 years from the end of the cooperation |
| 7) marketing of our own services | processing is necessary for the purposes of the controller’s legitimate interests (Article 6(1)(f) of the GDPR) – consisting of safeguarding the interests and good reputation of the business | 2 years from the date of data collection or until an objection is raised |
| 8) marketing of third-party services/goods – partners | processing is necessary for the purposes of the controller’s legitimate interests (Article 6(1)(f) of the GDPR) – consisting of selling services and promoting business partners | 2 years from the date of data collection or until an objection is filed |
| 9) Issuing, sending, and storing structured invoices (e-invoices) and corrective invoices in the National e-Invoice System (KSeF) | processing is necessary to comply with a legal obligation to which the controller is subject (Article 6(1)(c) of the GDPR) in connection with the provisions of the Value Added Tax Act (VAT) | 10 years, counting from the end of the year in which they were issued |
DATA RECIPIENTS
The controller will transfer personal data exclusively to trusted recipients such as IT service providers, email hosting providers, accounting services, postal and courier services, and law firms (who provide services to FELGEO.PL Sp. z o.o. Sp. k.). Due to mandatory invoicing in the KSeF system, the recipient of your personal data appearing on invoices is the Ministry of Finance / Head of the National Tax Administration.
YOUR RIGHTS
Since we process your personal data, you have the right to:
1) request access to your personal data,
2) request the rectification of your personal data,
3) request the erasure or restriction of the processing of your personal data,
4) object to the processing of your data,
5) transfer your personal data (which is processed on the basis of a contract)
6) to lodge a complaint with the supervisory authority (the President of the Personal Data Protection Office).
Providing your data is voluntary, though necessary to establish a business relationship. Without providing your data, it is not possible to submit requests for quotes, enter into contracts, or fulfill them.
| PURPOSES OF PROCESSING | LEGAL BASIS | RETENTION |
| 1) establishing business relationships – sales with the entity represented by the individual | processing is necessary for the purposes of the controller’s legitimate interests (Article 6(1)(f) of the GDPR)—consisting of the pursuit of service sales | until an effective objection is raised or a request for erasure is made |
| 2) handling complaints, grievances, and requests | processing is necessary for the purposes of the controller’s legitimate interests (Article 6(1)(f) of the GDPR) – consisting of ensuring the quality and image of the business | one year from the submission of the complaint, grievance, or request |
| 3) maintaining accounting and tax records | processing is necessary to comply with a legal obligation (Article 6(1)(c) of the GDPR) in connection with Article 74 of the Accounting Act and other tax-related laws | 5 full years from the end of the calendar year |
| 4) debt collection | processing is necessary for the purposes of the controller’s legitimate interests (Article 6(1)(f) of the GDPR)—consisting of maintaining financial liquidity | until full settlement |
| 5) Pursuing claims and defending against claims | processing is necessary for the purposes of the controller’s legitimate interests (Article 6(1)(f) of the GDPR) – defense of the business’s interests | 6 years from the end of the cooperation |
DATA RECIPIENTS
The controller will transfer personal data exclusively to trusted recipients such as IT service providers, email hosting providers, accounting services, postal and courier services, and law firms (who provide services to FELGEO.PL Sp. z o.o. Sp. k.).
YOUR RIGHTS
Since we process your personal data, you have the right to:
1) request access to your personal data,
2) request the rectification of your personal data,
3) request the erasure or restriction of the processing of your personal data,
4) object to the processing of your data,
5) file a complaint with the supervisory authority (the President of the Personal Data Protection Office).
Providing your data is voluntary, though necessary to establish a business relationship with your employer or client. Without providing your data, it is not possible to establish any business relationship.
| PURPOSES OF PROCESSING | LEGAL BASIS | RETENTION |
| 1) recording correspondence and providing responses | necessary for the purposes arising from the controller’s legitimate interests (Article 6(1)(f) of the GDPR) – ensuring timely responses to correspondence, timely payments to suppliers, and maintaining the quality of cooperation with contractors and other interested parties | 10 years from the date of sending or receiving the correspondence |
| 2) pursuing claims and defending against claims | processing is necessary for the purposes of the controller’s legitimate interests (Article 6(1)(f) of the GDPR) – protection of the business’s interests | 6 years from the end of the cooperation |
DATA RECIPIENTS
The controller will transfer personal data exclusively to trusted recipients such as IT service providers, email hosting providers, accounting services, postal and courier services, and law firms (who provide services to FELGEO.PL Sp. z o.o. Sp. k.).
YOUR RIGHTS
Since we process your personal data, you have the right to:
1) request access to your personal data,
2) request the rectification of your personal data,
3) request the erasure or restriction of the processing of your personal data,
4) object to the processing of your data,
5) file a complaint with the supervisory authority (the President of the Personal Data Protection Office).
Providing your data is voluntary, though necessary to establish a business relationship with your employer or client. Without providing your data, it is not possible to establish any business relationship.
| PURPOSES OF PROCESSING | LEGAL BASIS | RETENTION |
| 1) using the website and ensuring its proper functioning | necessary for the purposes of the controller’s legitimate interests (Article 6(1)(f) of the GDPR)—consisting of operating the website | 2 years from the last visit to the website |
| 2) Pursuing claims and defending against claims | until an effective objection is filed / a request for deletion is made | 6 years from the end of the cooperation |
DATA RECIPIENTS
The controller will transfer personal data exclusively to trusted recipients such as IT service providers (who provide services to FELGEO.PL Sp. z o.o. Sp. k.).
YOUR RIGHTS
Since we process your personal data, you have the right to:
1) request access to your personal data,
2) request the rectification of your personal data,
3) request the erasure or restriction of the processing of your personal data,
4) object to the processing of your data,
5) file a complaint with the supervisory authority (the President of the Personal Data Protection Office).
Providing your data is voluntary, though necessary to access and use my website. Without providing your data, it is not possible to establish a connection or view the content of the website.
| PURPOSES OF PROCESSING | LEGAL BASIS | RETENTION |
| 1) Issuing certificates and attestations (including duplicates) | necessary for the purposes arising from the controller’s legitimate interests (Article 6(1)(f) of the GDPR)—consisting of safeguarding the interests and good reputation of the business | 10 years from the date of training or until an effective objection is filed / a request for erasure is made |
| 2) pursuing claims and defending against claims | processing is necessary for the purposes of the controller’s legitimate interests (Article 6(1)(f) of the GDPR) – defense of the entrepreneur’s interests | 6 years from the end of the business relationship |
DATA RECIPIENTS
The controller will disclose personal data exclusively to trusted recipients such as IT, postal, and courier service providers (who provide services to FELGEO.PL Sp. z o.o. Sp. k.).
YOUR RIGHTS
Since we process your personal data, you have the right to:
1) request access to your personal data,
2) request the rectification of your personal data,
3) request the erasure or restriction of the processing of your personal data,
4) object to the processing of your data,
5) file a complaint with the supervisory authority (the President of the Personal Data Protection Office).
Providing your data is voluntary; however, it is necessary to receive a certificate of participation in the training or to obtain a duplicate. Without providing your data, a certificate cannot be issued.
| PURPOSES OF PROCESSING | LEGAL BASIS | RETENTION |
| 1) performance of the sales contract concluded with the Customer | processing is necessary for the performance of the contract (Article 6(1)(b) of the GDPR) | until the contract is terminated |
| 2) maintaining accounting and tax records | processing is necessary for compliance with a legal obligation (Article 6(1)(c) of the GDPR) in connection with Article 74 of the Accounting Act and other tax-related laws, in particular Article 29a(6) of the Value Added Tax Act, regarding the tax base for transportation costs | 5 full years from the end of the calendar year |
| 3) pursuing claims and defending against claims | processing is necessary for the purposes of the controller’s legitimate interests (Article 6(1)(f) of the GDPR) – protection of the entrepreneur’s interests | 6 years from the end of the business relationship |
DATA RECIPIENTS
The controller will transfer personal data exclusively to trusted recipients such as IT service providers, email hosting providers, accounting services, postal and courier services, and law firms (who provide services to FELGEO.PL Sp. z o.o. Sp. k.).
DATA SOURCE
The data was obtained from the Customer, who, by placing an order, designated it as “Delivery Data” and entered into a sales contract with the Controller.
SCOPE OF DATA
The data obtained includes: first and last name, address, and phone number.
YOUR RIGHTS
Since we process your personal data, you have the right to:
1) request access to your personal data,
2) request the correction of your personal data,
3) request the erasure or restriction of the processing of your personal data,
4) object to the processing of your data,
5) lodge a complaint with the supervisory authority (the President of the Personal Data Protection Office).
Cookie Policy valid until June 30, 2023
Cookies from June 30, 2023
- The online store collects information about Customers, Users, and their behavior in the following ways:
- through information voluntarily entered into forms for purposes arising from the function of a specific form;
- by storing cookies on end-user devices;
- by collecting web server logs by the Online Store’s hosting provider (necessary for the proper functioning of the website).
- Cookies are IT data, specifically text files, that are stored on the Customer’s/User’s device and are intended for use with the Online Store website. Cookies typically contain the name of the website they originate from, their storage duration on the device, and a unique number.
- The Online Store uses cookies only after the Customer/User of the Store has given prior consent in this regard. Consent to the Online Store’s use of all cookies is given by clicking the “Close” button when the message regarding the Online Store’s use of cookies appears, or by closing that message.
- The consent referred to in the previous paragraph may apply only to selected cookies. In such a case, the Customer/Online Store User should use the “Cookie Settings” option available in the message regarding the Online Store’s use of cookies. At the same time, the Data Controller reserves the right to state that disabling cookies necessary for authentication, security, and maintaining the Customer’s/User’s preferences may hinder, and in extreme cases may prevent, the use of the Online Store.
- If the Customer/User of the Online Store does not consent to the Online Store’s use of cookies, they may select the “I DO NOT CONSENT” option, also available in the notice regarding the Online Store’s use of cookies, or make changes to the settings of the web browser they are currently using (however, this may cause the Online Store website to function incorrectly).
- To manage cookie settings, select your web browser/system from the list below and follow the instructions: Internet Explorer, Chrome, Safari, Firefox, Opera, Android, Safari (iOS), Windows Phone.
- The legal basis for processing personal data derived from cookies is the legitimate interests of the Data Controller, which consist of ensuring high-quality services and ensuring the security of services.
- The legal basis for processing personal data derived from cookies is the legitimate interests of the Data Controller, which consist of ensuring high-quality services and ensuring the security of services.
- The Online Store uses two main types of cookies: “session” cookies and “persistent” cookies. “Session” cookies are temporary files that are stored on the User’s end device until the User logs out, leaves the Online Store, or closes the (web browser). "Persistent" cookies are stored on the Customer’s/User’s device for the duration specified in the cookie settings or until they are deleted by the Customer/User.
- Cookies are used for the following purposes:
- to generate statistics that help us understand how Customers/Users of the Online Store use the websites, which allows us to improve their structure and content;
- maintaining the Customer/User’s session (after logging in), so that the Customer/User does not have to re-enter their login and password on every subpage of the Online Store;
- determining the Customer/User’s profile in order to display product recommendations and tailored content in advertising networks, particularly the Google network.
- Web browsing software (web browser) typically allows cookies to be stored on the Customer’s/User’s device by default. Customers/Users may change these settings. The web browser allows cookies to be deleted. It is also possible to automatically block cookies.
- Restrictions on the use of cookies may affect certain functionalities available on the Online Store’s websites.
- Cookies placed on the Customer’s/User’s device may also be used by advertisers and partners of the Online Store who collaborate with the Online Store.
- Cookies may be used by advertising networks, in particular the Google network, to display ads tailored to the way the Customer/User uses the Online Store. For this purpose, they may store information about the Customer’s navigation path or the time spent on a given page.
- We recommend that the Customer/User read the privacy policies of these companies to learn about the rules for using cookies in statistics: Google Analytics Privacy Policy.
- Cookies may be used by advertising networks, in particular the Google network, to display ads tailored to how the Customer/User uses the Online Store. For this purpose, they may store information about the User’s navigation path or the time spent on a given page.
- Regarding information about the Customer’s/User’s preferences collected by the Google advertising network, the Customer/User may view and edit information derived from cookies using the tool: https://www.google.com/ads/preferences/.
- The Online Store website contains plugins that may transmit Customer/User data to Administrators such as, for example: Facebook, Google, Instagram, LinkedIn, YouTube, Salesmanago, Gemius.
- We work with Microsoft Clarity and Microsoft Advertising to track how you use and interact with our website using behavioral metrics, heatmaps, and session replays to improve and market our products/services. Website usage data is recorded using first-party and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information to optimize the website, for fraud/security purposes, and for advertising purposes. For more information on how Microsoft collects and uses your data, please refer to the Microsoft Privacy Statement
- In order to properly fulfill the Distance Sales Agreement, the Data Controller may share Customer/User data with courier companies. The currently available delivery methods in the Online Store can be found at: https://felgeo.pl/pol-delivery.html.
- In order to properly fulfill the Distance Sales Agreement, the Data Controller may share Customer/User data with online payment systems. The currently available prepaid payment methods in the Online Store are available at: https://felgeo.pl/pol-payments.html.
Privacy Notice for Users of the Facebook Fan Page (in connection with the Messenger and Instagram apps)
The controller of personal data is: FELGEO.PL Sp. z o.o. sp. k. 66-470 Kostrzyn nad Odrą, ul. Kard. Stefana Wyszyńskiego 34B Tel. 95 752 1990, e-mail: sklep@felgeo.pl, www.felgeo.pl Data Protection Officer: iodo@felgeo.pl General Scope: 1. The information below has been compiled for Facebook users, and in particular for fans of our fan page, to provide information regarding the collection of personal data, the reasons for its processing, and the rights held by users. 2. All activities on our fan page comply with the requirements set forth in Facebook’s Terms of Service. 3. Please note that the content of our fan page’s policy may differ from that of other Facebook pages. 4. This clause is subject to change; however, such changes will not violate the fundamental principles of Facebook users’ privacy or security. 5. All information contained on your profile and activities resulting from its use are directly managed by Facebook. 6. Our company processes your data solely for the purpose of responding to your questions, commenting on posts, and communicating with users within the scope of our business operations and the content we share. Personal Data - Information on Processing: 1. Through the operation of our fan page, we collect and process the following types of personal data: - Facebook ID (usually containing a first and last name, which we do not verify in any way to confirm the accuracy of the data); - profile photo (which allows us to recognize you in some cases); - other photos (which may also depict your image) resulting from the fan page-user interaction. Posting photos under our posts is voluntary on your part. - the content of your comments and the content of conversations conducted via the Messenger app (through which we may learn your email address, phone number, and the description you provided in connection with our correspondence). 2. Personal data collected through communication with users is processed solely for the purpose of responding, if necessary. 3. Your activity related to the use of our fan page will not be archived outside of Facebook. 4. The processing of personal data is based on the following legal grounds: - Article 6(1)(a) of the GDPR, which you consent to by sending us an inquiry. - Article 6(1)(b) of the GDPR if our relationship with you concerns the possibility/willingness to enter into a business relationship and to establish its terms. For example, the user’s desire to use the services we provide in connection with our business activities. - Article 6(1)(f) of the GDPR if our relationship with you concerns interests other than those indicated in the point above. 5. Information about users that we hold in private messages will be stored for the duration of responding to your questions or until the end of our cooperation. 6. Information we hold as part of comments you have shared will remain available on our website until the author deletes them. 7. Your personal data collected by Facebook—i.e., post history, activity history in the Messenger app, and activity history via the Instagram app—is subject to retention in accordance with Facebook’s terms of service. 8. Every user has the following rights regarding personal data: - access to their data, - the right to obtain a copy of their data (if possible), - the right to rectification, - the right to erasure, - the right to restrict processing, - the right to object to processing, - the right to data portability (if such a possibility exists). 9. If you identify any violations of personal data protection on our part, you may file a complaint with the Personal Data Protection Office. 10. For requests regarding images, please specify the particular photo. 11. The relationship between our company and the user is entirely voluntary. 12. We do not profile your personal data.